Privacy Policy

1. Introduction

This Privacy Policy explains how Orbit Labs (“Orbit Labs”, “we”, “us” or “our”) handles information in connection with this website. It applies to this website only.

Orbit Labs presents digital products and resources. Where a product is purchased, that purchase is completed on the relevant product destination page, which is operated separately from this website and has its own privacy policy. This policy does not cover those platforms.

2. Information We Collect

We aim to collect as little information as possible. Depending on how you use this website, the following may apply:

Information you give us

• If you contact us through the contact form or by email, we receive the details you choose to provide, such as your name, email address, subject and message.

Information collected automatically

• Standard technical information that a web server or hosting provider records as part of serving a page, such as IP address, browser type, device type, referring page and the time of the request.
• Aggregated usage information, if and where an analytics service is enabled on this website.

What we do not collect

• We do not process payments on this website, and we do not collect or store payment card details.
• This website does not require an account, so we do not hold account credentials.

3. How We Use Information

Information is used only for limited, practical purposes:

• To respond to enquiries and provide support.
• To operate, maintain and secure the website.
• To understand, in aggregate, how the website is used so that we can improve its content and structure.
• To comply with applicable legal obligations.

We do not sell personal information. We do not share contact form submissions with third parties for marketing purposes.

4. Cookies and Analytics

This website is built to work without requiring cookies for its core browsing experience. Some cookies or similar technologies may be set by the hosting provider for security and performance, or by an analytics service where one is enabled.

If an analytics service is enabled, it is used to understand aggregate traffic patterns, such as which pages are viewed. Most browsers allow you to block or delete cookies through their settings; doing so should not prevent you from using this website.

5. Third-Party Services

We rely on a small number of third-party providers to run this website. These may include:

• A hosting and content delivery provider that serves the site.
• Google Forms, which receives and stores contact form submissions on our behalf. Details you enter into the contact form are transmitted to Google and held in a Google Form response sheet, subject to Google’s own privacy policy.
• A font or asset provider used to render the website.
• An analytics provider, where one is enabled.

These providers process information on our behalf in order to deliver their service, and each operates under its own privacy policy.

6. External Links

Product pages on this website link to external product destination pages, including pages on our associated digital commerce platform. When you follow one of those links, you leave this website.

Any information you provide on an external site, including any purchase you complete there, is governed by that site’s privacy policy and terms, not by this policy. We recommend reviewing them before providing information or completing a purchase.

7. Data Security

This website is served over an encrypted connection, and we take reasonable steps to protect the limited information we handle. However, no method of transmission or storage on the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

Contact enquiries are retained for as long as needed to handle the enquiry and to keep a reasonable record of correspondence, after which they are deleted. Technical logs are retained for the period set by the relevant provider. You can ask us to delete correspondence you have sent us at any time.

9. Your Rights

Depending on where you live, you may have rights over the personal information we hold about you, which can include the right to request access to it, to ask for it to be corrected or deleted, and to object to or restrict certain processing.

To make a request, contact us using the details in section 11. We may need to confirm your identity before acting on a request, and we will respond within the timeframe required by applicable law.

10. Changes to This Policy

We may update this policy from time to time, for example if the website changes or a new service is introduced. When we do, we will revise the “Last updated” date shown at the top of this page. Continued use of the website after a change indicates acceptance of the updated policy.

11. Contact Information

For any question about this Privacy Policy, or to make a request about your information, contact us at envoynco@gmail.com, or through the contact page.