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Policies

Shipping & Digital Delivery

How the digital products featured on Orbit Labs are delivered.

Last updated: September 2026

1. Digital Products

Orbit Labs primarily features digital products. Unless a product page specifies otherwise, no physical product is shipped, and no shipping address, courier or postage is involved.

Because there is no physical shipment, there are no shipping charges, customs duties or delivery addresses associated with the products featured on this website.

2. Delivery Methods

Digital products may be delivered through:

  • Email
  • Download links
  • Customer accounts
  • Other digital access methods

The specific delivery method varies by product and is set by the platform where the purchase is completed. The relevant product destination page describes how that particular product is delivered.

3. Delivery Timing

Delivery timing and access instructions should be reviewed on the relevant product destination page. Timing varies by product and by platform: some digital products are made available immediately after a purchase is confirmed, while others are delivered on a different schedule.

Orbit Labs does not promise instant delivery for every product. The timing stated at the point of purchase is the one that applies.

4. Delivery Issues

If you have completed a purchase and have not received access, the first steps are usually the quickest:

  • Check the inbox associated with the purchase, including spam and promotions folders.
  • Confirm the email address entered at checkout was correct and has no typo.
  • Sign in to the account on the platform where the purchase was completed, if the product is delivered that way.

If the issue is not resolved, refer to the support instructions provided by the platform where the purchase was completed. That platform holds your order record and is best placed to restore access.

5. Contact

For general enquiries about a product featured on this website, contact us at envoynco@gmail.com or through the contact page. For a completed purchase, the platform where you bought the product can act on it directly and will normally be faster.

6. Changes to This Policy

This policy may be updated if the products featured on this website or their delivery arrangements change. The “Last updated” date at the top of this page reflects the current version.